NEFF Customer Service
ENR/FD CONTACT US FAQS ABOUT US PRODUCT ADVICE LINE SPARE PARTS
FAQs
Please select the type of appliance you own from the list below.

Dishwashers

Refrigeration

Washing Machines

Cooking

Ovens

Hoods

Hobs

Microwave Ovens
Dishwashers
Why do I get poor wash results?

Always scrape food remains off plates, utensils etc prior to placing in your dishwasher. Maintain the interior of your dishwasher regularly. Remove and clean the filters in the base of the interior and check the pump area for food debris. Remove the spray arms and check the jets for food particles. Carefully remove any blockages being careful not to damage the jets.

Our Dishwasher Care product (311304) should be used on a regular basis (every 1-2 months) to remove grease and limescale. Every 4-6 months, our Maintenance Powder (311313) should be used for a thorough, intensive clean to remove grease, starch and protein residues.

The Descaler should be used if a dishwasher is badly scaled. This should not happen if salt or All-in-One tablets are used as advised in the manual, but it is recommended that dishwashers are descaled once a year to ensure that limescale is completely removed from the appliance.

To view a video about how to descale your dishwasher, please click here.

> Buy Dishwasher Care from our eShop
> Buy Maintenance Powder from our eShop
> Buy Descaler from our eShop
© BSH Home Appliances Ltd 2009 Sitemap