NEFF Customer Service
ENR/FD CONTACT US FAQS ABOUT US PRODUCT ADVICE LINE SPARE PARTS

Arrange an engineer visit online

You can arrange an engineer visit online by using our online booking system.

Please note that visits cannot be booked online for the Republic of Ireland. Please call 01450 2655.

Customers in some remote areas of the UK, such as the Scottish Islands will not be able to book online and should call 0844 892 8989.

1 Before you book

Find your appliance's E-NR (model) and FD (production) numbers. 

View our manufacturer's guarantee conditions. 

See our pricing options for out-of-guarantee repairs. 

If your appliance is out of guarantee and you would prefer to pay for the repair through a protection plan, please call 0844 892 8989 and choose option 1 

Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

UK calls provided by a UK BT landline will be charged up to 3 pence per minute. A Call Set-Up Fee of up to 6 pence per call applies from residential lines. Mobile and other providers' costs may vary. See www.bt.com/pricing for details.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.

order online
product advice line
about us
FAQs
© BSH Home Appliances Ltd 2009 Sitemap